Returns & Exchanges

At Vanilla Bean Kings, we stand behind the quality of our gourmet vanilla and baking ingredients. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened and unused items to ensure you have the best culinary experience.

Return Process

• 1.
  Contact Support

  Email our customer service team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Ensure the vanilla beans, extracts, or powders are in their original, unopened vacuum packaging and securely pack them to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label or ship the package via your preferred carrier to our warehouse facility; we recommend using a trackable shipping service.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process a refund to your original payment method within 5-7 business days.